HART Services provides high quality transport services for eligible people who are transport disadvantaged living in the Lismore, Kyogle, Richmond Valley and surrounding areas.
This includes transport to:
GPs, Specialists, Hospitals
Mental Health Worker
Podiatrist or Chiropodist
Homeopathy or other places of importance to you
Volunteer drivers provide personalised transport in fleet or private cars.
The trip to your medical appointments can incorporate other important social activities such as: time at the shops, banking, the post office, the library, a hairdressing appointment or Centrelink.
Long Distance Trips to health facilities out of the local area, e.g. Southport, Brisbane are available on a Cost Recovery basis. Please discuss with your local coordinator and take into account travel time when making your appointment i.e. not too early in the morning or late in the afternoon.
Phone 02 6628 6000
to talk to a staff member and find out if you are eligible for our services.
Bookings must be made by 12 noon at least 2 working days before your desired appointment to ensure we can meet your appointment requirements. i.e. if your appointment is for Monday you would need to book by 12 noon Thursday.
We are happy to take bookings months in advance so please call us as soon as you have made your medical appointment.
Please let us know if:
your appointment is likely to be lengthy
you have more than one appointment or
if you want to schedule in a quick shop,
chemist stop etc.
your spouse, carer or friend are also travelling
you would prefer an unidentified vehicle
(ie no HART Services signage visible)
A friendly volunteer driver will provide door to door service from your home to your medical appointment and back home again.
Our clients speak very highly of our drivers and the service they provide.
These quotes from a recent client survey speak for themselves;
"All the drivers are very easy to talk to, it takes the stress out of getting to and home again from medical appointments"
"The drivers are magnificent and helped me after major surgery on my knee, it was very much appreciated as I could not drive my car"
"The drivers have been very helpful and pleasant"